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Contact Us / FAQ
CONTACT DIGITAL LAUNCHPAD:
FREQUENTLY ASKED QUESTIONS
Q: Is Digital Launchpad a legitimate internet marketing / digital marketplace deal site or you some sort of Black Hat website trying to sell hacked software?
A: Digital Launchpad is NOT A BLACK HAT SITE, all special offers, deals and freebies are products where we have obtained reseller or giveaway rights for legitimately.
If you are the product developer of a product or software we are offering on digitallaunchpad.net and would like to verify the legitimacy of our licence, please feel free to contact us.
Q: What makes Digital Launchpad different than other sites?
A: Unlike many websites in the marketplace, Digital Launchpad is very selective when choosing which products to offer. We take pride in curating quality proven products and tools that can really help you and your business.
Q: If I purchase a product from digitallaunchpad.net why do some of your products require a 24 hour wait before i can get access details?
A: Some products that we have resell rights to require us to manually generate your access details. Because of the manual nature of generating access details, we usually require 24 hours in order to email the details to you. In most cases you will get access details in less than 24 hours.
Q: What is your refund policy?
A: Because the nature of this site is to provide exclusive pricing, all sales are final and there is generally no refunds unless you are purchasing software that for some reason does not work. That being said, if you have a different circumstance and need a refund we will deal with your request on a case by case basis.